Terms and Conditions
The following Terms and Conditions of Service apply to all products and services provided by Merakinnovates.com. Our work is performed on the understanding that the client has agreed to our terms and conditions. Our site reserves the right to change its Terms and Conditions at any time without prior notice. It is your responsibility to review the Terms and Conditions on a regular basis. Placing an order for design and/or any other services offered constitutes acceptance of the terms and conditions outlined below.
Order Fulfillment
When our website receives the customer’s payment, we immediately begin processing the order to ensure fast and efficient delivery. Processing and fulfilling orders typically takes 1-4 days, but this can vary depending on order size and volume. We also offer “Express Orders” for an additional fee, which will give you priority in our order queue. If a customer has already purchased an “Express Order” before you, you will be placed below them in the queue.
We will supply the graphic files specified in the service request. The files are available for purchase in various packages. Not every package contains source files.
To avoid design errors, the customer must thoroughly review all drafts. If, for example, the customer provides an incorrect organization name in a logo and we finish the logo, we will not redo the design. We provide revisions and edits, not redos.
In the unlikely event that the order turnaround time exceeds seven days, a refund will be issued. All of our sales are for virtual goods. All sales are final. No returns are accepted.
Refund Policy
After the customer completes their purchase and our site receives full payment, we process the order as quickly as possible. Our 100% Money Back Guarantee is only valid if the customer dislikes their design before 30% of the job is completed or during the first design preview. If you request a refund, our logo specialists will determine the percentage. If we provide additional design previews following the initial preview, we will not issue a refund under any circumstances. We do not issue refunds for jobs that are more than 30% completed. However, customer satisfaction is a top priority for us. We will gladly work with our clients to make any changes necessary to meet their needs.
If the order takes longer than 7 days to process, a refund will be issued without question. By accepting these terms and conditions of service, the customer acknowledges that they do not have the right to a chargeback once the order is completed. If the customer files a chargeback, Merakinnovates.com will win by default. If you do not follow these guidelines, please do not proceed with your order.
Refunds can take up to a week to process and complete. This time period varies depending on the payment method.
Ownership rights
Logo packages that do not include “Ownership rights” remain the property of Merakinnovates.com. You can use them for non-commercial purposes. If you want to register your logo design, please purchase ownership rights first.
Personal Data Collection
Your personal information will be used only to prevent fraudulent activity. We reserve the right to disclose information you have provided to third parties in the event of possible fraudulent activity. Your personal information may be disclosed to third parties, including authorities and law enforcement officers. Please refer to our Privacy Policy for more information on how we manage private data.
Copyright
Merakinnovates.com retains copyright on all design work, including text, graphics, ideas, visuals, and illustrations, unless specifically released in writing and after all costs have been settled. They are also protected under international copyright laws.
If multiple designs are presented to the client, we only release ownership of the final design. All other designs remain the property of Merakinnovates.com unless stated otherwise in writing.All of the content on this site is the website’s exclusive property and is protected by international copyright laws. All software used on this site is the property of the website or its software providers and is protected by international copyright laws.
Once our logo designer has completed your order and marked it as “complete,” the design is handed over to you, and Merakinnovates.com is not responsible for copyrights or other issues. Even if you do not own the logo, we are not responsible if it is copyrighted. We ensure that all of our designs are free of copyright, but if a design is too similar to another brand(s), Merakinnovates.com will assist you in changing it for free. We go through several steps, including reverse google searching all completed designs to see if anything similar comes up. Following several checks, we send the final logo to the customer.
Stripe Purchases
Stripe is the processor that we use to accept payments for your orders on our website. We also accept PayPal and Coinbase (which is used to accept cryptocurrencies).
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us permission to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not violate any local laws while using the Service (including but not limited to copyright laws). You may not transmit any worms, viruses, or destructive code. Any breach or violation of these Terms will result in the immediate termination of your Services.
Modifications To The Service & Prices
Prices for our products may change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without prior notice at any time. We will not be liable to you or any third parties for any modification, price change, suspension, or discontinuance of the Service.
Accuracy of Billing & Account Information
We reserve the right to refuse any orders placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed by or under the same customer account, with the same credit card, and/or at the same billing and/or shipping address. If we make a change or cancel an order, we may notify you via the email and/or billing address/phone number you provided when placing the order. We reserve the right to limit or prohibit orders that we believe were placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to keep your account and other information up to date, including your email address, credit card numbers, and expiration dates, so that we can process your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Contact Information
Questions regarding the Terms of Service should be sent to us at info@xeryze.com.